Staff gather the same context across several systems before taking action.
Tool-using AI agents & business workflows
Operithm develops AI agents that retrieve context, plan bounded steps, call approved tools, and prepare or complete business tasks. We connect the agent to real workflows with evaluation, permission boundaries, human approval, and an understandable recovery path.
Your delivery path
- 01
Define authority
Specify the job, evidence, permitted actions, and result a person can verify.
- 02
Design tools and context
Expose narrow APIs and retrieval paths with clear permission and input boundaries.
- 03
Build and evaluate
Test multi-step tasks, tool failures, uncertain outputs, and approval behavior.
- 04
Pilot with an owner
Observe completion quality, escalation, costs, and the ability to pause or recover.
Scoped around your business. Delivered worldwide.
Where this service helps
For teams where a task involves varied language, several tools, and repeated context gathering. A useful agent has a defined goal, available evidence, an accountable owner, and actions that can be checked.
Research and document tasks require multiple reviewable steps.
Support cases need knowledge retrieval and controlled tool access.
An AI feature needs to do more than generate a chat response.
Existing agent prototypes lack evaluation or recovery behavior.
A team needs approval points before an agent changes business records.
Who this is for
Business owners, operations teams, support teams, and agencies with repeatable work spread across tools and documents.
Research and briefing
Retrieve approved material, compare information, and prepare a sourced brief for a reviewer.
Support investigation
Gather relevant knowledge and permitted account context, then propose an action or escalate.
Operational preparation
Inspect records, identify missing context, and prepare a validated update for human approval.
Service capabilities
01
Workflow and agent design
Define the agent's goal, usable tools, step boundaries, escalation rules, and what counts as a successful result.
02
Knowledge and retrieval
Retrieve relevant information from approved documents and systems, preserving sources and permission boundaries.
03
Tool and API actions
Expose narrow operations for searching records, preparing updates, creating tasks, and other agreed actions with validated inputs.
04
Orchestration and state
Carry context across steps, maintain workflow state, and set budgets for attempts, execution time, and model usage.
05
Human approval and escalation
Request confirmation before sensitive changes and provide operators with the evidence and proposed action.
06
Evaluation and observability
Test representative and difficult cases, log useful execution context, and observe tool errors and unexpected outputs.
What you receive
A defined delivery package, not an open-ended promise.
We agree the exact deliverables, acceptance criteria, and responsibilities in your proposal. A typical scope includes:
- 01Agent role, tool definitions, and approval policy
- 02Implemented orchestration, context, and workflow state
- 03Representative evaluation tasks and failure scenarios
- 04Execution visibility and usage-budget configuration
- 05Pause, escalation, and operator handover instructions
How we deliver
- 01
Define authority
Specify the job, evidence, permitted actions, and result a person can verify.
- 02
Design tools and context
Expose narrow APIs and retrieval paths with clear permission and input boundaries.
- 03
Build and evaluate
Test multi-step tasks, tool failures, uncertain outputs, and approval behavior.
- 04
Pilot with an owner
Observe completion quality, escalation, costs, and the ability to pause or recover.
Tools and integration considerations
The technical approach follows your requirements, access, and operating model. Relevant components can include:
- n8n
- APIs and webhooks
- Model APIs
- Approved knowledge sources
- Workflow logs and alerts
Build boundary
Agree the right foundation, project responsibilities, and operating requirements before implementation.
Authority
Specify which reads and writes are permitted and which require a person to approve.
Evidence
Define approved sources and how the workflow handles missing, conflicting, or insufficient context.
Limits
Set step, time, and cost budgets, with a clear stop condition and operator visibility.
Recovery
Preserve state, route exceptions, and allow a human to pause or resume the workflow.
Planning your project
Start with an audit or discovery where needed, agree an implementation scope, and add ongoing improvements or care when useful. Pricing and timing reflect the agreed work; third-party charges are identified separately.
What shapes the estimate
- Number of workflows and connected tools
- Data variation, AI evaluation, and approval requirements
- Vendor access, hosting, volume, and operational support
How is an agent different from a chatbot?
A chatbot mainly supports conversation. A tool-using agent can follow a bounded sequence, retrieve context, and invoke approved operations. The right approach depends on the task and the ability to verify its result.
Can agents connect to our CRM or internal tools?
Where suitable APIs and permissions exist, narrow tools can expose the required reads or writes. The scope defines access, input validation, confirmations, and audit requirements.
Do you build fully autonomous agents?
The level of autonomy follows the workflow. Consequential actions require explicit controls, and uncertain outputs or unsupported requests should escalate. We agree approval points and limits during discovery.
How do you evaluate an agent?
We define representative tasks, expected results, tool failures, missing knowledge, and difficult inputs. Pilot observation includes completion quality, exceptions, operator review, and usage costs.
Can you work with our business outside the UK or Bangladesh?
Yes. We offer remote delivery worldwide, including North and South America, Europe, Asia, Africa, and Oceania. We agree meeting overlap, communication channels, and milestones around the project.
What should we prepare before requesting a proposal?
Share your business goal, intended users, current situation, required integrations, and timing. Budget context helps identify a practical first scope. A detailed technical specification is not required to start.
How are scope, handover, and ongoing support agreed?
The proposal identifies deliverables, assumptions, approval responsibilities, account and source ownership, and any ongoing costs. Support hours, maintenance, and future improvements are scoped explicitly.
Planning guide: AI agents versus workflow automation: which fits the task?
Connected capabilities
Worldwide service delivery
Based in the UK and Bangladesh.
Working with businesses worldwide.
We provide website, software, SEO, and AI automation services across North America, South America, Europe, Asia, Africa, and Oceania. Remote collaboration is planned around your team and project.
- North America
- South America
- Europe
- Asia
- Africa
- Oceania
Let's build your next step