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DE LEGENDS / Case study

A broad marketplace held together by one coherent commerce system.

A multi-category e-commerce marketplace connecting product discovery, checkout, customer accounts, and commerce operations.

Project record

Operithm designed and engineered the product end-to-end, connecting the visible customer experience to the protected workflows that operate behind it.

DE LEGENDS project overview
ProductDE LEGENDS
IndustryRetail and e-commerce
Product typeMulti-category online marketplace
StatusLive
UsersShoppers · Merchandising teams · Order operators · Marketplace administrators
Product surfacesStorefront · Customer account · Order operations · Marketplace administration

The operating challenge

Making complex operations feel straightforward.

A marketplace crossing electronics, fashion, home, beauty, sport, and grocery needs more than a large catalog. Navigation, product structure, promotions, account behavior, and order operations had to remain coherent across very different buying journeys.

01

Large category trees can make product discovery slow and inconsistent.

02

Merchandising, pricing, inventory, and order state need a shared source of truth.

03

Customers expect the same clarity from discovery through support and returns.

What Operithm built

Public journeys, authenticated workspaces, operational controls, and the underlying data model were delivered as one connected product.

01

Catalog architecture

Departments, categories, collections, products, and variants support broad inventory discovery.

02

Shopping journey

Search, comparison, wishlists, cart, checkout, and account flows form one customer path.

03

Merchandising

Promotions, featured edits, new arrivals, and category campaigns can be managed as storefront content.

04

Order operations

Customer orders, status, tracking, returns context, and support remain connected behind the storefront.

Product and workflow designUX and interface systemFrontend and backend engineeringDatabase and permission designTesting and production deployment

Core workflow

  1. 01

    Discover

    Browse departments, collections, search results, or guided recommendations.

  2. 02

    Evaluate

    Inspect product information, availability, variants, and comparisons.

  3. 03

    Purchase

    Move selected products through cart, checkout, and payment state.

  4. 04

    Fulfil

    Track the order through customer communication and operational handling.

Inside the product

Each workspace has a clear role in the product, connecting day-to-day tasks with the wider operating workflow.

Product space / 01

Marketplace storefront

A merchandising-led entry into departments, deals, and product collections.

Product space / 02

Product journey

Detailed product information connects selection, comparison, and purchase actions.

Product space / 03

Commerce operations

The protected workspace behind catalog, orders, inventory, and customer state.

Engineering record

Commerce model

Departments, products, variants, pricing, inventory, carts, orders, and customer records.

Discovery

Category navigation, collections, search, filtering, comparison, and wishlists.

Transactions

Checkout and order state are separated from public merchandising concerns.

Operations

Protected administration supports the catalog and post-purchase lifecycle.

Delivered capability

Operithm delivered the customer storefront and the operational commerce foundation required to run the marketplace as one product.

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